FAQs

Here you may find answers to many of your FAQs regarding our spa and aesthetic services below. If your question is not answered here, feel free to contact us for more information. We look forward to seeing you soon.

Frequently Asked Questions

  • Permanent Makeup
  • Certifications & Licenses
  • Dermaluxe Spa Policies

When finding a permanent makeup artist you never want to make a quick decision based on price or convenience such as same day appointments. It’s important to be careful when selecting a permanent makeup artist. The truth is that anyone certified in permanent makeup may not be legally licensed to perform permanent makeup. Also not all providers have the same experience and depth of knowledge.

Dermaluxe Spa is state licensed and widely respected throughout the Houston area. Our master artists have extensive knowledge and numerous certifications specializing in all permanent makeup and skincare. We believe our clients deserve exceptional work at a reasonable price.

Some discomfort may be felt during your permanent makeup procedure. Numbing anesthetics are used during the process to keep the pain minimal. Please note: Make sure you are well rested and hydrated. If you're on your menstrual cycle or about to start you may be more sensitive to pain.  You might want to consider this when booking your appointment. Make sure you are well rested and hydrated. 

Permanent makeup typically lasts anywhere from 1 to 3 years sometimes longer (permanently) depending on skin type, aftercare and lifestyle habits. Frequent touch ups may be needed for those with oily skin and certain lifestyle habits such as sports enthusiasts.

Allergies to tattoo ink or permanent makeup pigments are rare but a reaction can occur. If you have an allergy to colorants, such as those found in food or clothing, then a patch test is recommended. If you already have tattoos, minor sensitivities to makeup, or seasonal allergies, then a patch test isn't necessary. ​

Please call our studio if you are wanting a patch test. 

If you are a NEW Permanent Makeup client we require a full-face photo with no filters, good lighting and no makeup prior to your appointment. 

***If you have previous permanent makeup done by another provider/technician or have any skin issues (please read the FAQS), then we do require a consultation first. If this describes your situation then you should know that arriving to a full appointment without undergoing a consultation first means we have the right to refuse service, and your deposit will be forfeited. No exceptions!!!

If you prefer an in person consultation, please book online or call us to schedule.   

Most of the time all permanent cosmetic procedures usually require a touch up session (perfection visit) to achieve the desired look and have lasting results.

•Texas Cosmetology License
•Texas State Health Department Tattoo License
•The American Academy of Micropigmentation Permanent Makeup
•The Sauler Institute of Tattooing Penn Medicine
•Phi Brows Microblading
•Phi Powder Brows
•Phi Contour
•Phi Removal
•Texas Laser & Aesthetics
•Red Cross OSHA Blood Borne Pathogen
•HIPPA

When booking online or by phone a credit card is required at the time your appointment is made. Please make sure to keep text and email notifications on when booking online so you can receive updates on upcoming appointments. To ensure availability we suggest that you reserve your appointments in advance. We also have a wait-list you can add yourself to once booking your initial appointment. 

As a courtesy to our customers at Dermaluxe Spa, we have a no exceptions last minute cancellation, no confirmation and no show policy. Please provide a minimum of 48 hours notice should you need to cancel or reschedule an appointment. All appointments must be confirmed by email/text which you will receive 48 hours prior. If your appointment is not confirmed we will personally reach out to you by phone and text. If we don’t hear back from you by the end of the same business day your appointment unfortunately will be canceled. We can not assume you will show to your apportionment if we’re unable to reach you. We kindly ask you to PLEASE confirm your apportionment when you receive the notification by text/and or email. It’s really easy, takes a second with just one click of the button.
  
In a small business such as Dermaluxe Spa, we want to give our clients the best pricing available. Short notice cancellations, no confirmations and no shows are detrimental to our ability to provide a good service, low prices, and continue a profitable business. We ask for your help and cooperation in this matter. 

 ***If you arrive more than 15 minutes late we may not be able to service you and you may be charged a fee and lose your deposit. We understand life is hectic and sometimes just plain crazy. Please call us if you think you will arrive late for your appointment. 

**PLEASE be aware, if you do NOT confirm your appointment and we're unable to reach you, last minute cancellation, or no show a $50 fee will be charged. If you are a NEW Permanent Makeup client your deposit will be forfeited with the additional $50 fee.  

THANK YOU FOR UNDERSTANDING

Our consultations are complementary (free) however If you last minute cancel or no show to your appointment then we do charge a $50 fee to make up for lost time. 

A non-refundable $100 deposit is required at the time your appointment is made for all NEW permanent makeup customers. The remaining balance is due at the time of service. If you don’t confirm your appointment and we're unable to reach you, late cancellation, or no show the deposit will be forfeited and a $50 fee will be charged. 

 

We also advise you to be on time to your appointment or arrive 10 minutes early. If you arrive more than 15 minutes late to your appointment we may not be able to service you and an additional $100 deposit will be required to book your appointment. 

There are no refunds or exchanges through Dermaluxe Spa. All sales are final and pricing is non-negotiable.

Gift cards and vouchers are not refundable or transferable. Gift cards or vouchers must be present at the time of your service. Dermaluxe Spa is not responsible for any lost, stolen or unauthorized uses of the card.

Only clients receiving a service with our staff will be permitted beyond the waiting area. Guests under the age of 18 years old must have a parent present to sign the release form and remain present through the entire service consultation. Due to safety considerations and limited space, children are not permitted at the studio. ​

Dermaluxe Spa