FAQ
Frequently Asked Questions

We’ve gathered answers to some of the most common questions about our policies and permanent makeup services to make your experience as smooth as possible. If you don’t find what you’re looking for, don’t hesitate to reach out—we’re here to help! We can’t wait to welcome you to Dermaluxe Spa and be a part of your beauty journey.
Permanent Makeup

Is a Permanent Makeup Consultation Required?
Important Information for All New Permanent Makeup Clients:
Photos: To ensure the best experience, we require photos to be uploaded when booking online or sent via email to contact@dermaluxespa.com before your request can be accepted. Failure to submit photos within 24 hours of booking may result in appointment denial.
Consultation: While an in-person consultation isn’t always necessary, it is required before booking if you have had permanent makeup done by an artist not affiliated with Dermaluxe Spa.
Deposit Policy: Please note: If you arrive for your appointment and we determine that we cannot proceed with the service due to previous work done elsewhere or other contraindications—without a prior consultation—your deposit will be forfeited, and a $50 fee will be charged.
We look forward to welcoming you to Dermaluxe Spa and being a part of your beauty journey!
What Should You Expect Before Your Permanent Makeup Appointment?
BROWS:
- Avoid plucking, waxing, or tweezing your brows.
- Do not use dye, bleach, or semi-permanent gels that stain the skin in the brow area.
- Refrain from taking Aspirin, Fish Oil, Niacin, Vitamin E, or Ibuprofen 48-72 hours before your procedure.
- Avoid alcohol and caffeine for at least 48 hours prior to your appointment.
- If you’re on anticoagulant medication, you’ll need a doctor’s permission to stop it for at least 5 days before your appointment.
- Stay well-hydrated the day before your procedure.
- Schedule Botox, Dysport, or Xeomin two weeks before or after the procedure.
- No chemical peels or laser treatments for six weeks prior.
- Discontinue prescription retinoid creams two weeks before.
- Avoid tanning or sun exposure for two weeks before and after the procedure.
EYELINER:
- No lash extensions or strips at least one week before appointment
- No lash serums for 1 month
- Do not wear your contact lenses (clean contacts can be worn 72 hours after the procedure)
- Bring eye glasses with you if you wear contacts.
- Consider asking your primary health care physician for a Valium, if you think there will be a lot of nervousness or eye twitching during the procedure.
- Purchase new mascara to use after your eyeliner procedure to avoid any infections.
- Lubricating eye drops (If dry eye occurs use for 3 days after procedure, if necessary)
LIPS:
- No lip injections/fillers in the past 6 weeks
- Drink plenty of water
- Bring your favorite lipstick and or lip liner with you (for color reference)
- If you are prone to cold sores/fever blisters you must get an antiviral prescription from your primary care physician. You must start taking this 2 days before the procedure. Please bring proof of your prescription the day of procedure. No exceptions.
- Please ensure your lips are well-moisturized and not excessively dry (peeling) before your appointment. If you are experiencing these issues, please contact us to reschedule your appointment.
What You Shoulkd Expect After Your Appointment
Healing varies based on the individual and the area treated. Following the aftercare instructions provided to you on the day of your appointment is essential for optimal healing.
During the first 10 days of healing after getting permanent makeup, it’s important to avoid the following:
- Touching the Area: Avoid touching the treated area with your hands to prevent infection.
- Picking or Scratching: Do not pick, scratch, or rub the scabs or flakes
- Water Exposure: Keep the area dry; avoid swimming, hot tubs, saunas, and long showers.
- Sweating: Minimize activities that cause heavy sweating, such as intense workouts, as sweat can interfere with healing.
- Makeup: Avoid applying makeup on or near the treated area to prevent contamination and irritation.
- Skincare Products: Refrain from using creams, lotions, exfoliants, or other skincare products on the treated area unless recommended by your artist.
- Sun Exposure: Protect the area from direct sunlight and avoid tanning beds, as UV rays can cause fading and irritation.
- Sleeping on the Face: Try not to sleep on your face to prevent rubbing and pressure on the treated area.
- Alcohol and Caffeine: Limit alcohol and caffeine consumption, as they can thin the blood and delay the healing process.
- Facial Treatments: Avoid facials, chemical peels, laser treatments, and other cosmetic procedures that could affect the treated area.
How long does the Permanent Makeup procedure take?
The duration varies depending on the area being treated and the complexity of the design. Typically, a session can last anywhere from 1 to 3 hours.
How long does permanent makeup last?
Permanent makeup is a wonderful way to enhance your natural beauty, and it’s designed to last for a good while. Typically, it can last anywhere from 1 to 3 years, and often even longer, depending on factors such as your skin type, aftercare routine, and lifestyle habits.
Individuals with oily skin may find that the pigments fade faster. Similarly, those who engage in activities that cause excessive sweating, such as hot yoga, swimming, or sun exposure, may also notice quicker fading. On the other hand, individuals with normal to dry skin may find that the pigments last longer. Additionally, people who take good care of their skin by avoiding exfoliants and acids around the brow area that may cause fading, may also find that the results last longer.
Are Permanent Makeup touch-ups necessary?
Yes, touch-ups are often necessary for permanent makeup. The initial application may not achieve the desired color intensity, so a touch-up helps fine-tune the pigment. Some areas may fade more quickly than others, and a touch-up ensures even color distribution. Adjustments may also be needed to perfect the shape and symmetry. Additionally, touch-ups help maintain the appearance over time, as all permanent makeup gradually fades. We recommend a touch-up within 6-8 weeks after the initial procedure, with maintenance touch-ups every 1-2 years depending on the individual’s skin type and lifestyle. We suggest waiting as long as possible between appointments to maintain the integrity and health of the skin.
Why choose Dermaluxe Spa for Permanent Makeup?
Dermaluxe Spa is state licensed and widely respected throughout the Houston area. Voted Best of the Best Brow Studio 3 years in a row by the Houston Chronicle and with over 500 five-star reviews, our artists has extensive knowledge and numerous certifications specializing in all aspects of permanent makeup. We believe our clients deserve exceptional work at a reasonable price.
Certifications & Licenses
Certifications & Licenses:
- Texas Cosmetology License
- Texas State Health Department Tattoo License
- The American Academy of Micropigmentation Permanent Makeup
- The Sauler Institute of Tattooing Penn Medicine
- Nano Brows
- Phi Brows Microblading
- Phi Powder Brows
- Phi Contour
- Phi Removal
- Texas Laser & Aesthetics
Policies

Booking & Cancellation Policy
We’re so excited to welcome you as a client! Our goal is to make booking and managing your appointments as smooth as possible.
New Permanent Makeup Clients: If you’ve had previous Permanent Makeup done elsewhere or have skin concerns affecting the treatment area, we require scheduling a consultation before booking your appointment. This helps us ensure we can provide you with the best service possible. If a full appointment is booked without a prior consultation and we’re unable to proceed due to previous work or skin issues, we reserve the right to decline service, and the deposit will be non-refundable.
Photos: We require photos for NEW Permanent Makeup clients to be uploaded when booking online or sent via email to contact@dermaluxespa.com before your request can be accepted. Failure to submit photos within 24 hours of booking may result in appointment denial.
Cancellation Window: As a courtesy to all our clients, we kindly ask that you cancel or reschedule your appointment at least 48 hours in advance for NEW Permanent Makeup clients, and 24 hours in advance for all other services.
Cancellation Fee: We understand life can get busy, and we’ll do our best to accommodate you. However, if we are unable to fill your appointment time due to a last-minute (same day) cancellation, a $50 fee will apply.
No-Show Policy: If you miss your appointment without prior notice, a $50 fee will be charged to compensate for the lost time and revenue.
Booking Confirmation: After booking, you’ll receive a confirmation email or text with your appointment details. A reminder will also be sent before your appointment. We ask you to confirm your appointment. It only takes a few seconds.
Deposits: For all NEW Permanent Makeup clients, we require a $100 non-refundable deposit to secure your appointment. If you cancel within the acceptable window, your deposit will be applied toward the service. Please note, last-minute cancellations or no-shows will incur an additional $50 fee.
Grace Period: We offer a 15-minute grace period for late arrivals. After that, your appointment may be rescheduled or considered a no-show.
Communication: To cancel or reschedule, please contact us by phone or use our online booking system. We do not accept cancellations through social media, text or email. If you are unable to reach us by phone, please leave a voicemail within the cancellation window, as we may be assisting other clients.
Consultations
We want to make sure you feel fully informed and comfortable with your procedure, which is why we offer complimentary 15-minute consultations. Just a friendly reminder that our time is valuable too. If you miss your consultation without notice, a $50 fee will apply to cover the time reserved for you. We appreciate your understanding!
New Permanent Makeup Clients
NEW clients interested in Permanent Makeup services, we require a $100 non-refundable booking deposit to secure your appointment. In the event of a no-show, an additional $50 fee will be added to the deposit. Please note that these appointments typically take 2 hours or more, and sudden cancellations have a significant impact. We truly appreciate your understanding and cooperation.
If you’ve had previous permanent makeup done elsewhere or have skin concerns affecting the treatment area, we require scheduling a consultation or reaching out to our studio before booking your full appointment. This helps us ensure we can provide you with the best service possible. If a full appointment is booked without a prior consultation and we’re unable to proceed due to previous work or skin issues, we reserve the right to decline service, and the deposit will be non-refundable.
Gift Cards & Vouchers
Our gift cards are a perfect way to treat someone special. Once redeemed, the remaining balance is valid for 12 months. You can choose between an electronic gift card, which can be emailed or printed instantly, or a physical gift cardavailable for purchase at our studio.
Please treat your gift card like cash, as lost or stolen cards cannot be replaced. Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash or reloaded. Discounted gift cards cannot be combined with other promotions or special offers.
Guests
To ensure a safe and comfortable environment for everyone, only clients receiving services will be allowed beyond the waiting area. For clients under 18, a parent or guardian must be present to sign the release form and remain with them during the entire consultation. While we understand that children may be curious, due to safety and limited space, we kindly ask that children remain in the waiting area. If you arrive with children who need supervision and don’t have someone to assist, we will have to reschedule your service.
Payments & Refunds
We accept cash and all major credit cards as payments. There are no refunds or exchanges through Dermaluxe Spa. All sales are final and pricing is non-negotiable.

We’re here to make your beauty journey as seamless and stress-free as possible. At Dermaluxe Spa, we offer complimentary consultations to ensure you feel confident and informed about your treatment options. Whether you’re considering any of our other services, our experienced team will guide you every step of the way. Ready to take the next step? Let us help you on your beauty journey — book your appointment today!
Our Reviews
It's been a few years and my brows have held up really well! I got them touched up a while back, and also got my lips shaded. Getting my brows and lips shaded in has made a huge difference, and I'm not even a big makeup person. It is so nice to wakeup, throw on clothes and be able to walk out of the house looking polished without any effort. I get compliments on my brows all the time, even from other artist who microblade.
I've also sent probably 5 people to Kashia and everyone has been thrilled with the results. I'll never go anywhere else!
Original: Kashia did an incredible job on my brows! I wear very little makeup, but have thin brows and was tired of having to fill them in for Zoom meetings at work. My brows look totally natural, but fuller and she did a great job of keeping my natural shape (which is pretty arched) while cleaning it up just a bit.
I followed her instructions for after care and had no scabbing, no peeling and they took perfectly. I just had my touch up and I'm thrilled. She also did a great job on my mom, who had almost no eyebrows. I can't recommend her highly enough!
I'll definitely be back soon to get my lips shaded.
I have friends that have literally said to me, "My friend got their eyebrows done and they look good - yours look AMAZING!"
If you are considering permanent brows, or any other service that is offered at this spa, don't hesitate - go do it!
Kashia is absolutely amazing and an exceptional expert at what she does. I am sure I'll be going in for other services soon.
Kashia is truly a gem—honest, kind, patient, and exceptionally professional. Her establishment is impeccably clean, adding to the overall pleasant experience. If you need any kind of permanent makeup done or spa services, I wholeheartedly recommend Dermaluxe. It's the best place for it!
So look no further because this is your to go to for your permanent cosmetic and skin care!
Thank you Kashia once again for getting my eyebrows just right.
Thank you Kashia!!
She has great attention to detail and doesn’t assume clients’ preferences. For example, she asked me what look I wanted to achieve & paused after treating each brow with the laser to ask if I wanted them lighter before she went up on the laser intensity. This alludes to her attentiveness and care. Highly recommend her!