By Appointment Only. No Walk-Ins Please.  10:00am - 6:00pm M-Sat.  Phone: 832-377-0030

POLICIES

​DERMALUXE SPA POLICIES


​BOOKING
All appointments must be made online through our booking system or call our studio at 832-377-0030.  Appointments are NOT accepted through email, text, or any social media.  To ensure availability we suggest that you reserve your appointments in advance. We also have a wait-list you can add yourself to once booking your initial appointment.  All appointments must be confirmed by email/text which you will receive 48 hours before. We make every effort to accommodate last minute appointments if and when possible and are more happy to reschedule appointments with 24 hours’ notice. Please be aware,  if you don’t confirm your appointment, last minute cancellation, or no show the deposit will be forfeited and a second deposit will be required to reschedule. In a small business such as Dermaluxe Spa, we want to give our clients the best pricing available. Short notice cancellations and no shows are detrimental to our ability to provide a good service, low prices, and continue a profitable business. We ask for your help and cooperation in this matter.

PERMANENT MAKEUP CONSENT FORMS 
Please print and fill out the client consent forms which you can download directly from our website. These must be completed before you arrive for your scheduled appointment. If you do not have access to a printer, please arrive 15 minutes early before your appointment.  CLIENT CONSENT FORMS PERMANENT MAKEUP

DEPOSITS
A non-refundable $50 deposit is required at the time your appointment is made. The remaining balance is due at the time of service. If you don’t confirm your appointment, late cancellation, or no show the deposit will be forfeited and the service must be paid in full to reschedule. If you arrive 15 minutes late past your

appointment time the deposit will be forfeited and an additional $50 deposit will be required to re-book. No exceptions. 

REFUND POLICY
There are no refunds or exchanges through Dermaluxe Spa. All sales are final and pricing is non-negotiable.

ONLINE VOUCHERS & GIFT CARDS
Gift cards and online vouchers are not refundable or transferable. 

GUEST POLICY
Only clients receiving a service with our staff will be permitted beyond the waiting area. Guests under the age of 18 years old must have a parent present to sign the release form and remain present through the entire service consultation. Due to safety considerations and limited space, children are not permitted at the studio. ​

OUT OF TOWN CLIENTS 
Over the past years, Dermaluxe Spa has grown from serving the Houston area to serving clients from our neighboring cities and states. If you are located outside of Houston we would love to help you arrange hotel accommodations.

HOURS OF OPERATION
We are open Monday-Saturday 10:00am to 6:00pm by appointment only. Closed Sundays.




1401 Richmond Ave.  Suite 270  Houston, TX 77006